“ Originally Posted by reebis44 
”
Man, this is going nowhere. I just spoke to a retentions person who actually told me that Sprint DOES NOT replace phones for different devices without extending contracts, tho i personally have seen it happen many times. They even did it for me before! Then I spoke with her supervisor, who was more cordial, who actually told me Sprint would rather lose a customer than swap a device! REDICULOUS!
Do you think Assurion might be willing to do something about it since they're the ones who keep sending me the Touch Pros?
no ........ sad to say. sprints turning into jack arrses....