“ Originally Posted by D/\SH 
”
you have to go to a store or have a replacement sent to you recently that was a refurb and having troubles...... if you got the refurb recently they will do over the phone but if you havent you have to go to the store and have the rep tell them that it is defective... i got a tp2 coming my way... now to tell the buddy or not lmao i could by a tp off ebay for 125 ship that one back and than keep this and sell it mmmmmm decisions decisions
dude i just had both my pros replaced in past week. called em retentions and escalations wouldn't budge....said all in store.so my only choice is that to go in store. now to figure out how to cripple it alittle so it works. i called store tech wasnt in spoke to some girl about it. she told me it is true. but up to the tech. he may just replace with another tp...which is ****ed up. i got one more # to try tomorrow for a escalation manager. she gave it to me last week on last replacement. being i had my line replaced 5 times total 4 in past 2 weeks