Re: Sprint replacing Touch Pro with Touch Pro2
hey guys my slider took a poop on my 5th touch pro! I called and spoke to advance replacements. they told me since i have had so many problems with the phone they can offer me different phones through the wellness program because this phone has many known issues. they offer me the usual 3 and i tell them they are not comparable and would rather have another touch pro. they said I could try to take it to a repair center as they have more leverage in what phones they offer and that he would notate the account. went to store...they offered the same three. I told them to order me another touch pro. They went and got a manager and she asked me if there was another phone that i feel wpuld be comparable. I told her that my wife has a TP2 and it was really solid and had no problems (thanks to juicy R1 :) ) and she said that the touch pro 2 IS A CHOICE and she would order me a touch pro 2 to satisfy the issue. DONE!
|