Re Sprint replacing Touch Pro with Touch Pro2
Alrighty, finally off the phone.
No TP2 coming this way any time soon.
The phones customer retention and/or any customer service people have are for new activations or upgrades only. I can have a TP2 if I want to re-up my contract. I've been off contract forever and have no desire to go back.
If I want a phone NOW, my options are to either take the re-furb from Asurion (the customer retention lady recommends I don't do this as it costs me the $50 deductible & I'll get a questionable refurb,) or I can take whatever my store has in stock and is willing to give me.
My stores, as I mentioned earlier, only have Snaps, Blackberries, and Pres in stock. I don't want any of them.
If I'm willing to do without GPS for a while, I can simply wait until the store has the TP2 in stock. The stores are only going to be carrying one top of the line WinMo phone, and they quit shipping the TP months ago, so they're all out of new TPs. The TP2s aren't in stock, yet, so if I want a viable replacement, I have to wait. When the TP2s ship enmasse, I can get one.
And, that's about what I thought was the situation hours ago.
Honestly, I think Sprint is doing the right thing, here. Why carry multiple top of the line WinMo phones? And, when HTC is between models, there is going to be a gap in supply. I can deal with that.
I discussed with the customer retention lady that my options - for now - are to either wait for TP2s to become available or to go to another carrier. She agreed, apologized, and was actually very honest.
Kudos to Sprint.
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