“ Originally Posted by ppopper78 
”
so while im on hold i told them i have had 2 replacements in store refurbs and willing to pay the 100 deduct to get into some thing else. she asked how many years i been with sprint so i says 9 years and only one clain since. she says let me see what i can do for you, mind you she nevered asked a question bout my tp. she comes back and offers the curve, treo pro and tour. i tells her no thank you not comparable, she says ok how bout the tp2. im like hell yeah, so it will be here in two days or less and i never had to fight her or talk to a soup. to think i been fighting the corp store for 6 months and they barely budge for a treo pro, curve and snap. the trick is to be nice and not have too many claims in my opinion. good luck to the rest of yall and see ya later cause im in a different phone class now. lol
congrats and patience can sometimes pay off thats for sure. you will love your new device and too bad the holiday week had to be going on right now or you may have got it before the weekend... hopefully it will be overnighted so it gets to you by friday.