[TUTORIAL] Hard Resetting Your Touch Pro 2

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HARD RESETTING THE TOUCH PRO 2: VERIZON AND T-MOBILE

The following information is from the Verizon and T-Mobile Support Websites:


VERIZON: Hard reset the Touch Pro 2 - DEVICE ON:
1. Select Start > Settings > All Settings > System.
2. Select the "Memory" icon.
2. Select "Clear Storage" tab at bottom.
3. Select "Factory Default".
3. Enter the password (default is 1234).
4. Press Yes.

VERIZON: Hard reset the Touch Pro 2 - DEVICE OFF:
1. Simultaneously press and hold the Volume down, Send key (lower left) and Power key (lower right).
2. When prompted onscreen, Press the Volume up.
3. When prompted onscreen, Press the Send key.
4. When screen reads "Restore Completed", Press the Volume down to restart.

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T-MOBILE: Touch Pro2 - Performing a hard or master reset using the hardware keys - DEVICE OFF:
1. Press and hold the Talk/Send + End + Power keys until you see the message: "This operation will delete all your personal data, and reset all settings to manufacturer default".
2. Press Vol Up to restore manufacturer default, or press other keys to cancel.
3. Release all buttons.
4. Press the Volume key up to perform the hard reset.


T-MOBILE: Touch Pro2 - Performing a hard/master reset - DEVICE ON:
1. At the Home screen, touch and hold the active tab.
2. Slide left or right to the Settings tab.
3. Tap All Settings.
4. Tap the System tab.
5. Tap Clear Storage.
6. Enter the numbers 1234.
7. Tap Yes.


T-MOBILE: Performing a Soft reset:
1. Save any files that are open.
2. Use the stylus to press the red Reset button on the side of the device.
3. Verify that the device restarts.