Phantom Voicemails on HTC Mogul

[bsiegler]

A very odd thing i happening on my 3.35ROM HTC (Sprint). When I attempt to goto voicemail, it prompts for the voicemail number, but never connects. Dialing the Voicemail number (which is my number) goes right into voicemail. However holding the 1 button, or accessing voicemail via any other method will constantly prompt for the voicemail number. All in all, this leaves a phantom voicemail warning on my phone, and no way to remove it.

Has anyone had this problem in the past, or know how to fix it? I think this started when I was attempting to get WM6VOIP to work, however it is no longer installed on the phone.

Thanks,

[kaos]

you can remove the voicemail icon by calling your cell and actually leaving a voicemail ..then check and delete it from your cell..had it happen a few times...also i believe their is a way to reset it in windows directory...

[bsiegler]

I followed your instructions, and received another voicemail notification which WAS able to dial directly in to voicemail. However the original Phantom notification will not go away. When I click on the original notification (after deleting the message I sent), it will prompt me for my voicemail number.

thanks

[D/\SH]

Originally Posted by bsiegler

I followed your instructions, and received another voicemail notification which WAS able to dial directly in to voicemail. However the original Phantom notification will not go away. When I click on the original notification (after deleting the message I sent), it will prompt me for my voicemail number.

thanks

did you make sure that you were actually calling the number not using a speedial or pressing and holding one because what kaos said has already worked for me.

[bsiegler]

Yes, I dialed my own number manually to check voicemail and delete the message I created. I really think this has to do with WM6VOIP. Is it possible it connected to my ViaTalk account and detected a message? I was unable to get WM6VOIP working, but if I have a voicemail notification from it, could this be the message?

[D/\SH]

Originally Posted by bsiegler

Yes, I dialed my own number manually to check voicemail and delete the message I created. I really think this has to do with WM6VOIP. Is it possible it connected to my ViaTalk account and detected a message? I was unable to get WM6VOIP working, but if I have a voicemail notification from it, could this be the message?

not sure could be bro dont use any other aftermarket voicemail app since i rarely listen to my voicemails and will do maby once a week max. to me its more of an hassle than worth.... i have caller id and all so i can tell who called and call them back and see what they wanted..... just personal preference but you could try that.

[bsiegler]

No problem, thanks for your input. I'll post some info when I figure it out.

[bsiegler]

OK. I figured this one out. It has to do with having WM6VOIP on your phone, and not actually using the VOIP service. I changed the registry entry for HKLM\System\State\VoIP\Voicemail Number to my MOBILE PHONES voicemail number. Now my voicemail speed dial works.

If I really wanted this to work properly, I can just setup this key for my VOIP voicemail number. I'm just testing it now, so this is my fix. Everyone else should put your VoIP voicemail number here.

Cheers.

[TAR]

you can go to start/settings/phone/voice mail/get settings to remove icon off your screen.

[bsiegler]

That did not work for my issue. As soon as you cleared it, another would reappear. When you dial voicemail, it would prompt that a voicemail number has not been configured for this line. There was no work around but to modify the registry. This all began to happen when I installed WM6VOIP, and configured it for my VOIP service. Regretfully, as the internal VOIP quality is terrible, even over WiFi or EVDO rev A.