[HELP] No CD help

[icyblissmagic]

Hi,
I just got an HTC Touch
all is in order but I seem to lack a software 'getting started' CD
what can I do so that my Touch can connect with my Windows XP
How can I install my drivers?
Is there a Getting Started CD available for download somewhere?

Thanks,
ibm

[Fatal_Error]

YEah but if I remember right all that really comes on it is Windows mobile device center

[D/\SH]

since you are on XP you will want to use activesync.... you can find here :>

http://www.microsoft.com/windowsmobi...x?ProductID=76

[icyblissmagic]

hi
i downloaded activesync
and everything works fine


thanks
ibm

[Fatal_Error]

remember to hit the thanks button if someone helped you

[D/\SH]

Originally Posted by icyblissmagic

hi
i downloaded activesync
and everything works fine


thanks
ibm

cool cool glad to hear it worked out for you :>

[mi55y]

hii im not really familular with all this theme stuff but i wanna put a theme in my phone but i dont have a cd as well ive tried that activesync thing but it doesnt connect to my phone what do i do? :\

[D/\SH]

Originally Posted by mi55y

hii im not really familular with all this theme stuff but i wanna put a theme in my phone but i dont have a cd as well ive tried that activesync thing but it doesnt connect to my phone what do i do? :\

you have the program installed on the computer correct? after you do that and plug the usb cord into your computer than into your phone what does the computer do?

[mi55y]

Originally Posted by D/\SH

you have the program installed on the computer correct? after you do that and plug the usb cord into your computer than into your phone what does the computer do?

after i do that the activesync program tries to connect my phone with the pc but it fails to every time

[D/\SH]

Originally Posted by mi55y

after i do that the activesync program tries to connect my phone with the pc but it fails to every time

check your firewalls and make sure they arent blocking anything..... and also you have windows xp correct?

[mi55y]

Originally Posted by D/\SH

check your firewalls and make sure they arent blocking anything..... and also you have windows xp correct?

yes i am using windows xp and i have check the firewalls ive also tried to uninstall and reinstalling active sync, checking the settings on my phone and looked at the connection settings on active sync making sure i can connect through the usb cord but nothing seems to work ever time i connect my phone through the usb cable to my pc after a while of trying to detect my phone an error window pops up saying "active sync cannot connect to Windows mobile device. to troubleshoot the problem click ok" when i click ok another window pops up ;
Is Mircosoft ActiveSync Having Problems?
The Troubleshooter for ActiveSync scans your computer and device to identify problems that can affect your use of the device with this PC. For any problems that cannot be repaired automatically, the troubleshooting tool connects you to up-to-date solutions from Microsoft (this requires an Internet connection). Scanning for problems can take several minutes, and requires your device be connected to the PC using the device USB cable.

Please respond to any messages on your Windows Mobile-powered device before continuing.

Click Next to get started

i clicked next and it starts this scanning process;
Compatibility Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
RNDIS/Serial Driver Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network Configuration Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Device Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Installed Firewalls Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
TCP/IP Port 990 Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Error Code Scan Status: Complete

after when its done it gives me this msg;
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
(the website wont let me post link) but it is the Microsoft trouble shooting site
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.

i really dont get this sorry for making you read all of this but i just want you to understand a bit more and sorry if i taken over the thread i just want some help ):

[mi55y]

Originally Posted by D/\SH

check your firewalls and make sure they arent blocking anything..... and also you have windows xp correct?

yes i am using windows xp and i have check the firewalls ive also tried to uninstall and reinstalling active sync, checking the settings on my phone and looked at the connection settings on active sync making sure i can connect through the usb cord but nothing seems to work ever time i connect my phone through the usb cable to my pc after a while of trying to detect my phone an error window pops up saying "active sync cannot connect to Windows mobile device. to troubleshoot the problem click ok" when i click ok another window pops up ;
Is Mircosoft ActiveSync Having Problems?
The Troubleshooter for ActiveSync scans your computer and device to identify problems that can affect your use of the device with this PC. For any problems that cannot be repaired automatically, the troubleshooting tool connects you to up-to-date solutions from Microsoft (this requires an Internet connection). Scanning for problems can take several minutes, and requires your device be connected to the PC using the device USB cable.

Please respond to any messages on your Windows Mobile-powered device before continuing.

Click Next to get started

i clicked next and it starts this scanning process;
Compatibility Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
RNDIS/Serial Driver Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network Configuration Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Device Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Installed Firewalls Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
TCP/IP Port 990 Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Error Code Scan Status: Complete

after when its done it gives me this msg;
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
(the website wont let me post link) but it is the Microsoft trouble shooting site
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.

i really dont get this sorry for making you read all of this but i just want you to understand a bit more and sorry if i taken over the thread i just want some help ):

[mi55y]

i made a reply to you its something long.. lols but i dont see it after i clicked post it said something about someone has to approve my post o.O

[D/\SH]

Originally Posted by mi55y

yes i am using windows xp and i have check the firewalls ive also tried to uninstall and reinstalling active sync, checking the settings on my phone and looked at the connection settings on active sync making sure i can connect through the usb cord but nothing seems to work ever time i connect my phone through the usb cable to my pc after a while of trying to detect my phone an error window pops up saying "active sync cannot connect to Windows mobile device. to troubleshoot the problem click ok" when i click ok another window pops up ;
Is Mircosoft ActiveSync Having Problems?
The Troubleshooter for ActiveSync scans your computer and device to identify problems that can affect your use of the device with this PC. For any problems that cannot be repaired automatically, the troubleshooting tool connects you to up-to-date solutions from Microsoft (this requires an Internet connection). Scanning for problems can take several minutes, and requires your device be connected to the PC using the device USB cable.

Please respond to any messages on your Windows Mobile-powered device before continuing.

Click Next to get started

i clicked next and it starts this scanning process;
Compatibility Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
RNDIS/Serial Driver Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network Configuration Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Device Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Installed Firewalls Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
TCP/IP Port 990 Scan Status: Complete

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Error Code Scan Status: Complete

after when its done it gives me this msg;
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
(the website wont let me post link) but it is the Microsoft trouble shooting site
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.

i really dont get this sorry for making you read all of this but i just want you to understand a bit more and sorry if i taken over the thread i just want some help ):

sounds like it may be time for a hard reset :<

[mi55y]

Originally Posted by D/\SH

sounds like it may be time for a hard reset :<

reset my phone or my laptop? o.O

[1mrlcb]

Originally Posted by mi55y

reset my phone or my laptop? o.O

Your phone:tatice_03:

[Mike20PR]

hmmm I used tohave that same issue, go to you device settings/connections/usb to pc and uncheck advanced network functuality option

fixed it for me

[mi55y]

Originally Posted by 1mrlcb

Your phone:tatice_03:

hah scared me LOL, how do i do that? when i reset it do i need to get all the programs on it again? (the ones that it came with the phone when i bought it)

--------- New Post Merged on 28/10/2008 at 01:22:05 --------

ommg the whole entire time i thought that it was suppose to checked thanks sooo much :D

--------- New Post Merged on 28/10/2008 at 01:22:55 --------

thanks for trying to help me haha i feel so dumb

[D/\SH]

Originally Posted by mi55y

hah scared me LOL, how do i do that? when i reset it do i need to get all the programs on it again? (the ones that it came with the phone when i bought it)

--------- New Post Merged on 28/10/2008 at 01:22:05 --------

ommg the whole entire time i thought that it was suppose to checked thanks sooo much :D

--------- New Post Merged on 28/10/2008 at 01:22:55 --------

thanks for trying to help me haha i feel so dumb

glad that you got it and thanks for the tip mike!

[Mike20PR]

glad I could help. thank goodness that Wckediden mobile is up again, I can lurk around a whole lot better now