*T-Mobiles new policy on bill credits is bad news for customers

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Credit: Edgar Cervantes / Android Authority

• T-Mobile is changing its policy to require devices receiving bill credits to stay on an installment plan.
• Starting July 1, customers who pay off their devices early will lose out on the remaining bill credits.
• Devices purchased before July 1 are not affected.

In a move that could disappoint many customers, T-Mobile is set to alter its policy regarding bill credits for device promotions.

Previously, these promotions, offered for trade-ins and new lines, allowed customers to pay off their device installment plans (EIP) early while still receiving the full bill credits over the 24-month period. This meant that customers could free up their credit lines for new devices while continuing to benefit from the promotion. This flexibility is about to change.




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