[ ISSUE SOLVED ] Unable to Capture with Camera using Touch Pro

[cuz215]

Hey guys, I have a touch pro which was giving me some issues, so I just got it replaced at the sprint store, so the phone I have right now is literally, hours old. I finished my setup process I have and then I got to testing the camera, and I'm not able to capture with the camera. I touch, press, and touch and press the capture button, but it doesn't capture, it switches shooting mode. whenever the capture button is hit, instead of capturing, the camera is set to the next shooting mode. If the button is pressed and then held, then the camera is changed to the next shooting mode, and then the capture/video/capture mode is set off and the capture is taken or the recording is started. If anyone has any suggestions to resolve this issue, I would greatly appreciate it. Thanks in advance.

[NINE'SICKS]

I never personaly had this issue but i would try a hard reset, i know u just set up ur phone but its all i could think of..

[mdiokwe]

Have you tried to take a picture using the d-pad select button or the touchscreen button?

--------- New Post Merged on 16/4/2009 at 09:23:08 --------

Sorry, don't mean to double post. But the reason I ask is there is no touchscreen capture button, that I am aware of. The camera icon on the touchscreen is called a capture mode button and it changes the capture mode. They only what I know is to press the d-pad enter button. If you touch it, it will auto focus and if you press it it will take the picture. Hope this helps.

[tlpalmer01]

“ Originally Posted by mdiokwe ”

Have you tried to take a picture using the d-pad select button or the touchscreen button?

--------- New Post Merged on 16/4/2009 at 09:23:08 --------

Sorry, don't mean to double post. But the reason I ask is there is no touchscreen capture button, that I am aware of. The camera icon on the touchscreen is called a capture mode button and it changes the capture mode. They only what I know is to press the d-pad enter button. If you touch it, it will auto focus and if you press it it will take the picture. Hope this helps.

I agree with this, also have you gone into the settings and advanced settings for the camera mode to make sure all is ok and u r set on single capture mode ...

[cuz215]

Thanks for the advice guys. I'm kinda embarassed to say what the issue was. Since I got a new phone, and didn't have a screen protector for the new phone, I left the stoack one, but the one that is on the phone when it comes out of the box, the screen cover that covers the whole screen and the buttons. Well taht cover was not allowing me to correctly hit the capture button. The skin was removed, and my camera tested, and it's working fine.

Sorry about the bone head move guys, thanks anyways!

[mdiokwe]

“ Originally Posted by cuz215 ”

Thanks for the advice guys. I'm kinda embarassed to say what the issue was. Since I got a new phone, and didn't have a screen protector for the new phone, I left the stoack one, but the one that is on the phone when it comes out of the box, the screen cover that covers the whole screen and the buttons. Well taht cover was not allowing me to correctly hit the capture button. The skin was removed, and my camera tested, and it's working fine.

Sorry about the bone head move guys, thanks anyways!

Just like your avatar, DOH!, Just kidding. I am glad you got it working. Nothing is worse then something new that is broken.

[crazaytalent]

Great.. good work yahll... glad its resolved.. marking thread solved!