Meta promises fix for software update that bricked Quest 2, 3, and 3S heads

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The Samsung XR is expected to be a more upscale experience than the Quest 3 (pictured).
Credit: C. Scott Brown / Android Authority

• Meta is working to fix a faulty software update that bricked many Quest headsets.
• The company says most affected headsets should be working properly now.
• It has also offered to fix out-of-warranty headsets that were left unresponsive.

Meta has acknowledged a software update issue that has left many Quest 2, Quest 3, and Quest 3S headsets unresponsive and bricked. In statements shared on its help center and community forum, the company confirmed the widespread problem and provided reassurances to the affected users whose headsets may still be experiencing issues.




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