FREE Touch PRO upgrade with TEP if you have the MOGUL

[whogivsafuq]

Originally Posted by Mike20PR

nah doesnt matter what reason you put in the defect, it shouldnt make a difference. looks like they recieved so many moguls that they have refurbs again!! dont worry, if you get mine you will be fine lol treat her good!

haha thats mess up mike. i got my touch pro today. gotta mail my mogul tomorrow. maybe he'll get mine haha.

[brown88]

thats exactly what im gonna do

--------- New Post Merged on 27/1/2009 at 12:27:38 --------

lol thats cold whogivesafuq, i feel like i am the only person without the pro.

[Moebius]

So just over 24 hours later UPS rings the doorbell and I'm the proud parent of a Touch Pro! :D I didn't even get the ship confirmation email with tracking info.

Now I guess since I've not touched my mogul for a couple months after getting it locked in how I liked it I've go to go back and get VGA versions of apps where applicable and remind myself how to get this set up how I like. Off to searching once again...

[D/\SH]

Originally Posted by Moebius

So just over 24 hours later UPS rings the doorbell and I'm the proud parent of a Touch Pro! :D I didn't even get the ship confirmation email with tracking info.

Now I guess since I've not touched my mogul for a couple months after getting it locked in how I liked it I've go to go back and get VGA versions of apps where applicable and remind myself how to get this set up how I like. Off to searching once again...

congrats and love to hear all of these success stories that we have been having here :>

[mellospace]

Originally Posted by brown88

thats exactly what im gonna do

--------- New Post Merged on 27/1/2009 at 12:27:38 --------

lol thats cold whogivesafuq, i feel like i am the only person without the pro.

Any update? are they still giving mogul for mogul now? I tried earlier today and was gonna get the mogul as a replacement. I guess I'm gonna wait until later to see if I get the touch pro. I actually lost my mogul today...LOL. Now hoping to get a touch pro. I asked the rep, but no help.

[Mike20PR]

Originally Posted by mellospace

Any update? are they still giving mogul for mogul now? I tried earlier today and was gonna get the mogul as a replacement. I guess I'm gonna wait until later to see if I get the touch pro. I actually lost my mogul today...LOL. Now hoping to get a touch pro. I asked the rep, but no help.

not sure, you can try again and check it out but you have to know the esn # of the mogul to identify it, and might get charged for not returning yours

the online service used here is an exchange not a lost/stolen claim so you will prolly get charged if you dont have a mogul to return

you will prolly need to go through asurion, they might give you a pro if they dont have any more moguls

[mellospace]

Originally Posted by Mike20PR

not sure, you can try again and check it out but you have to know the esn # of the mogul to identify it, and might get charged for not returning yours

the online service used here is an exchange not a lost/stolen claim so you will prolly get charged if you dont have a mogul to return

It's fine if i get charged the $50, that's not a problem for me. The problem is that now they do have the mogul in stock so I'm out of luck. They only replacing the mogul for the same phone and not the touch pro anymore even if it's damaged or not. That's what I think, can anyone confirm that if you say it's damaged like "liquid damage" or anything similar, that you will get the touch pro as a replacement? I mean today, i know it was done before, but now moguls are back in stock.

[Mike20PR]

Originally Posted by mellospace

It's fine if i get charged the $50, that's not a problem for me. The problem is that now they do have the mogul in stock so I'm out of luck. They only replacing the mogul for the same phone and not the touch pro anymore even if it's damaged or not. That's what I think, can anyone confirm that if you say it's damaged like "liquid damage" or anything similar, that you will get the touch pro as a replacement? I mean today, i know it was done before, but now moguls are back in stock.

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

[mellospace]

Originally Posted by Mike20PR

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

Yeah, it's $50. The $50 deductible fee. I was told that by the rep. I'm gonna call later and hope I get another rep I might be able to convince to get me the upgrade. I'll see what happens.

--------- New Post Merged on 28/1/2009 at 11:03:28 --------

Originally Posted by Mike20PR

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

Do you think they will be out of moguls again soon? I hope someone keeps checking and post that info here.

[ICEM/\N]

well when you think about it...if you look across all smartphone forums...people are talking about this and with thousands upon thousands of people sending their moguls back...these moguls are not just getting thrown out...the are being repaired and some might not really have any issues....so they will be in full stock of moguls soon...I just feel sorry for others...but now that I have a Pro I will always have to be given a Touch Pro in exchange if I have any issues and so will all other touch pro users with protection...so u better hope on this train while it is still going...cause soon enough this train will pull into the station.

[Mike20PR]

i just got my touch pro woohoo!!!

let the honeymoon begin... :glasses1:

[D/\SH]

Originally Posted by Mike20PR

i just got my touch pro woohoo!!!

let the honeymoon begin... :glasses1:

hahahahaa congrats and enjoy the sexy beast of a phone that it is :> just be careful on the honeymoon since we dont want any water damage of any sorts lmao :glasses1:

[dmoneyitg]

i ordered mine sunday night and it arrived tuesday. mine came wit 2 batteries. is that normal or did i get lucky lol.

[D/\SH]

Originally Posted by dmoneyitg

i ordered mine sunday night and it arrived tuesday. mine came wit 2 batteries. is that normal or did i get lucky lol.

everyone seems to be getting two batteries........ sprint must be trying to win people over to staying for their contracts or something.

[PHE-NOM]

well mines also came with two batteries. i also have all the stuff left over from my mogul, so i din't open anythining other than the phone and battery. only thing i noticed, is that the home key is raised just slightly over the screen. is not flush like the back key on the other side. since this is my first time with this bad boy, i dont know if thats normal. either way im not sweating it. my contract is up in three months, so im sure they wont give me to much problems in replacing it at that time.

[Sh0wNuF]

Originally Posted by mellospace

Yeah, it's $50. The $50 deductible fee. I was told that by the rep. I'm gonna call later and hope I get another rep I might be able to convince to get me the upgrade. I'll see what happens.

--------- New Post Merged on 28/1/2009 at 11:03:28 --------



Do you think they will be out of moguls again soon? I hope someone keeps checking and post that info here.

what a lot of users on the original thread have done is do the claim and if it says its gonna replace with a mogul, exit the system before you confirm the order and then try again. Some people have done it 5-6 times before the touch pro came up as the replacement model so just keep trying

[ICEM/\N]

Originally Posted by josamu

well mines also came with two batteries. i also have all the stuff left over from my mogul, so i din't open anythining other than the phone and battery. only thing i noticed, is that the home key is raised just slightly over the screen. is not flush like the back key on the other side. since this is my first time with this bad boy, i dont know if thats normal. either way im not sweating it. my contract is up in three months, so im sure they wont give me to much problems in replacing it at that time.

lol, they never give you a heard time when that time comes around...

[jr5416]

This phone is a beast lol makes the mogul look like a toy .

[blazingfate]

So as Dash knows I seem to get my way with Sprint. I dont argue. I just ask nicely. I ended up getting a Touch Pro to replace my Mogul and a Blackberry for my wife. This all cost me $1.98. It was a great deal.

[trentonmac]

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

[Metalmayhem]

Originally Posted by trentonmac

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

congrats:Party-Time: Your gonna love it!!!

[littledaisy]

Originally Posted by trentonmac

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

correction..along with all the rest of you guys AND GIRLS....lol...jk congrats..ur gonna love it :D

[DARKSTAR21]

Got mine last tue guys after I put the order in on sunday. Came super fast :)
Also came with extra battery. This bad boy is sick wit it compared to the mogul

[soul032]

I've been trying this for days now and sprint will only replace my mogul with a mogul!!! Is there another way to get a free touch pro?

[D/\SH]

Originally Posted by soul032

I've been trying this for days now and sprint will only replace my mogul with a mogul!!! Is there another way to get a free touch pro?

i just did it for 2 buddies at work yesterday and got pros for them..... could depend on the area your in also.

[soul032]

I have been trying this now for a few weeks and i guess i'm just out of luck cuz sprint will only replace my mogul with a mogul!!!!! Is there another way to get a free touch pro?

--------- New Post Merged on 2/2/2009 at 04:22:24 --------

sorry for the double posting computer froze up first time didn't know if the first went through!!!

[TaylorSPJ]

Originally Posted by soul032

I have been trying this now for a few weeks and i guess i'm just out of luck cuz sprint will only replace my mogul with a mogul!!!!! Is there another way to get a free touch pro?

--------- New Post Merged on 2/2/2009 at 04:22:24 --------

sorry for the double posting computer froze up first time didn't know if the first went through!!!

actually your SOL....they brought in the moguls cause there were to many people upgrading to the pro. the moguls are no longer discontinued.....sorry....

[D/\SH]

Originally Posted by TaylorWckediden

actually your SOL....they brought in the moguls cause there were to many people upgrading to the pro. the moguls are no longer discontinued.....sorry....

really? as of when? i just did it yesterday evening around 6:00 for two people..... it may depend on the area your in also.... (i miss having the inside scoop)

[TaylorSPJ]

Originally Posted by D/\SH

really? as of when? i just did it yesterday evening around 6:00 for two people..... it may depend on the area your in also.... (i miss having the inside scoop)

umm i think it was broski or someone on palringo told me the other day....but hey if its still workin 4 you, then should work 4 others.....

[mrpants20]

Oh man.... I hope this will keep working.... I was using my Vogue and once I read this thread I switched back to my Mogul but they won't let me do anything until my mogul has been active for 30 consecutive days.... So I still have like a little over 2 weeks till i can try it again....

[mrprism133]

wow nice post, very usefull information
although i may have missed my chance :'((

[trentonmac]

I got my Pro today!! I'm SOOOO happy, thanks to D/\SH for running this amazing site, and everyone who contributes.

[bigzantt]

I'm like two days from reaching 30 and I'm wondering if this still works. My mogul really is broke though.... you have to slide it out very slowly or it will shut down or the screen will not turn on.....sucks.

[blazingfate]

I've been testing it out over the past couple of days. All I get is the Mogul as a replacement.

[crazaytalent]

Originally Posted by bigzantt

I'm like two days from reaching 30 and I'm wondering if this still works. My mogul really is broke though.... you have to slide it out very slowly or it will shut down or the screen will not turn on.....sucks.

You'll never know till you try it, chances are, you may only get the mogul replace, because so many have been swaped out, i think sprint now has a plentiful stock of moguls being reconditioned and refurbised...

if it doest work when you try it, and your still under your 30 day, i suggest going to your local sprint store and trying to swap out there in person... tell them ur unde your thirty day, and there swapin out mogul for pro, so you like to replace your defective mogul u just bought with one of their instore pro's or something... use your silver tongue, youll probably get it...

Originally Posted by blazingfate

I've been testing it out over the past couple of days. All I get is the Mogul as a replacement.

see above... but keep trying, cause as soon as there done w/ the moguls theyve gotten back in stock, they'll probably be doin it again... i know people who tried one day didnt work out, tried againn a couple days lata and boom... new(well maybe not so new) touch pro in the mail...

[reyescj]

FYI Got my new touch pro in the mail today, i did it on friday, so it does work. no charges if you have tep insurance.

[cookz123z]

i bought a mogul off ebay,and it came today i activated it and got insurence on it and when i went to do the thing to get the pro it knew i didnt have it for 30 days shit...lol..now im stuck with a mogul for 30days!

[D/\SH]

Originally Posted by cookz123z

i bought a mogul off ebay,and it came today i activated it and got insurence on it and when i went to do the thing to get the pro it knew i didnt have it for 30 days shit...lol..now im stuck with a mogul for 30days!

after 30 days keep on the look out and keep trying back since these moguls that they have in stock arent going to last too long if you ask me...

[cookz123z]

i need advice..you think i should just buy a pro for like $360 or wait the 30 days and get the free one?

Originally Posted by D/\SH

after 30 days keep on the look out and keep trying back since these moguls that they have in stock arent going to last too long if you ask me...

[D/\SH]

Originally Posted by cookz123z

i need advice..you think i should just buy a pro for like $360 or wait the 30 days and get the free one?

theres no rpomise that they wont have the mogul in when the 30 days are over so you would get one or they may have them so you wouldnt get one........ i would wait it out and see..... trust me i know it is hard to wait for a device like the pro that you want soooo badly..... but the best things come to those who wait :>

[mogulmania]

I did it and i got the touch pro in like 3 days delivered to my house. My friend is trying it but he keeps getting offered the mogul again. lol its just the luck of the draw i guess.

[Sh0wNuF]

Originally Posted by mogulmania

I did it and i got the touch pro in like 3 days delivered to my house. My friend is trying it but he keeps getting offered the mogul again. lol its just the luck of the draw i guess.

yep i talked to a lady at sprint and she told me that there is no guarantee that you will get a touch pro as a replacement, but the best thing is to just keep checking it

[littledaisy]

this is still workin guys! did it for a friend yesterday...free TP in the mail this mornin! :) by the way im in Orange County California..so if anybody around here wants to give it a try..u might still be able to get ur free upgrade :)

[Juiceman]

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

[D/\SH]

Originally Posted by Juiceman

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

it seems to go off of area and what warehouse also if you ask me..... and yes you have to return the mogul and it is always smart to relock and flash back to the newest stock rom.

[mrpants20]

Originally Posted by Juiceman

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

Where are you located?? Once my 30 days is up in like 5 days I'm going to give it a try.

[claudius]

im in massachuset near boston is there any1 in that area it work for

[Mike20PR]

Originally Posted by claudius

im in massachuset near boston is there any1 in that area it work for

try it out and see what they offer you as a replacement, if it says a mogul then quit filling the online form and it will stay like nothibg happened. theres nothing to lose

[claudius]

true that i will

[mrpants20]

Man what the heck.... I reactivated my Mogul on Jan 18th to try this, and its now been OVER 30 days but it keeps telling me that it has been active for less than 30 days :confused4: