Cant connect to internet

[sracercelica]

Last night I changed my PCS password through the sprint website. Now I cant connect to the internet. I keep getting error 67 so I went to connections settings and noticed that my password hadnt changed (could tell by the num of characters) so I changed it and hit "finish". I try connecting again and get same error, so I go back to the settings and under password I notice that the new password isnt saved. So what the hell! Why isnt it saving my new password?

[JBudness]

Originally Posted by sracercelica

Last night I changed my PCS password through the sprint website. Now I cant connect to the internet. I keep getting error 67 so I went to connections settings and noticed that my password hadnt changed (could tell by the num of characters) so I changed it and hit "finish". I try connecting again and get same error, so I go back to the settings and under password I notice that the new password isnt saved. So what the hell! Why isnt it saving my new password?

Not saying that it did save your password, but it could be setup to only display so many chars...So no matter if your password is 10 chars it will still only show 6 *'s you know what I mean? Have you done a soft reset after all this was done? You might try saving the password on your phone one more time and then soft reseting..Lemme know how it goes.

[sracercelica]

My password is 9 *'s but it displays about 12 *. Yeah I did a soft reset but still nothing. I even tried setting up a new connection and I put in my username and password and same thing happens with that connection.

[D/\SH]

Originally Posted by sracercelica

My password is 9 *'s but it displays about 12 *. Yeah I did a soft reset but still nothing. I even tried setting up a new connection and I put in my username and password and same thing happens with that connection.

huh sounds like sprint did summtin. i would cal and verify your password with them and get it changed again and see what that does for you.

[sracercelica]

called sprint (took about an hour) and the tech couldnt figure out what was wrong. In the end she cancelled my pcs vision plan and set it up again. That seemed to work.

I did get the password to edit my EPST thought. :)

[D/\SH]

Originally Posted by sracercelica

called sprint (took about an hour) and the tech couldnt figure out what was wrong. In the end she cancelled my pcs vision plan and set it up again. That seemed to work.

I did get the password to edit my EPST thought. :)

cool glad that it works for you. sprint messing up again!!!!! you have to love em.