[Check4SPAM] RE: Mogul Replaced Six Times in as Many Month What to do I nee

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I purchased a pc 6800 from sprint. I have gotten 5 replacement and just had to order a sixth one today. I spent $300.00 on this phone, and btw never got my one hundred dollar rebate. they say they never got my info. i have called them a couple times a month. The last time I called them the rep told me they would give me 175.00 off a new phone. I told him I was not going to pay them any more money and I wanted to know what I had to pay to cancel. So he then offered me a free touch or instinct. He said that they were comparable to the mogul. I told them that they were not comparable b/c it was not windows based, but he wanted to tryand convince me, but I just got off of the phone with him. i was just looking on sprint.com and they have the new touch diamond. I would like to try and that one or the pro bc i like the keyboard. My question is what should I expect to get from sprint if anything. It really pisses me off that I have had to go through this with this phone that cost so much money. I have had legit problems with this phone and they keep sending refurbished phones. the 1st replacement was within 30 days and they gave me a refurbished phone. What should I do? Iwant to be treated fairly but it does not seem like Sprint cares to much. I have been with sprint/nextel for 8 yrs. and have had problems in the past. Can someone please shed some light on the best that I could possible get out of this deal. One last thing I don't want to leave bc of the everything plan but if I have to buy another i might! Sorry so long! Any advice is appreciated ty in advance.