Wifi Problems

[too758]

So i had this problem with sprint where i told them to turn off my data connection from them so i can't get online. Result: I can still get online through the sprint connection but my wifi isn't working. Is this a problem from their side or mine cause I called them up and told them the problem and they said they fixed it but my wifi is still messing up. I thought i would be ok cause wifi doesn't have anything to do with their connection so I'm not sure what's going on. They aren't charging me for network internet but so i dunno if i should use theirs and just call them up every month a make sure they don't charge me cause my wifi isn't working or if i should try a hard reset to try and fix everything. Let me know what i should try out if you so please. Thanks people.

-Tim

[D/\SH]

Originally Posted by too758

So i had this problem with sprint where i told them to turn off my data connection from them so i can't get online. Result: I can still get online through the sprint connection but my wifi isn't working. Is this a problem from their side or mine cause I called them up and told them the problem and they said they fixed it but my wifi is still messing up. I thought i would be ok cause wifi doesn't have anything to do with their connection so I'm not sure what's going on. They aren't charging me for network internet but so i dunno if i should use theirs and just call them up every month a make sure they don't charge me cause my wifi isn't working or if i should try a hard reset to try and fix everything. Let me know what i should try out if you so please. Thanks people.

-Tim

i would try a hard reset and if it is still doing it you can tell them that something they did messed up your phone and to reverse the actions. or bring it in and they will give you a new device since obviously it isnt working the way that it is supposed too.

[too758]

Originally Posted by D/\SH

i would try a hard reset and if it is still doing it you can tell them that something they did messed up your phone and to reverse the actions. or bring it in and they will give you a new device since obviously it isnt working the way that it is supposed too.

Ok I'll try the hard reset. Man it took forever to load up all those programs. Thanks though. Oh and if the hard reset doesn't work, would a custom rom work?

[D/\SH]

Originally Posted by too758

Ok I'll try the hard reset. Man it took forever to load up all those programs. Thanks though. Oh and if the hard reset doesn't work, would a custom rom work?

sounds like it is either their side or the board/wifi switch went on your device.... when you go to comm manager does it turn on from their when you hit the button?