T-Mobile’s new seasonal suspension charge makes it a pointless option

[phillynews215]

Credit: Edgar Cervantes / Android Authority

• T-Mobile will now charge users their full monthly plan rate during a seasonal suspension.
• Prior to the October 10 policy change, customers paid only $10 per month during these voluntary periods of suspension.
• With no savings to be made by invoking a seasonal suspension, it isn’t clear what benefit the option still has to users.

Not everyone needs their pricey phone plan all year round, which is why some carriers allow you to freeze or suspend your plan for limited periods — maybe the line is tied to seasonal work you do, or you plan to travel where you won’t need a phone for months on end. The idea is that you keep your line, but it’s not active during a specific timeframe, with the cost temporarily reduced to reflect this. If that sounds reasonable to you, you’ll be as baffled as we are to find out that T-Mobile now wants to charge you full price on your plan during a seasonal suspension.

Disgruntled T-Mobile subscriber and Reddit user toyodaforever took to the site*to point out the policy change, as spotted by Phone Arena. There, they reveal that, as of October 10, “seasonal suspensions will now be charged the full monthly recurring charge.”




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