Americans hit hard by tech support scams — FTC takes action

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Credit: Calvin Wankhede / Android Authority

• The FTC is amending its Telemarketing Sales Rule (TSR) to better protect consumers from tech support scams.
• The new rules cover not just incoming telemarketing calls but also outgoing calls from consumers who are tricked into paying for unnecessary or non-existent services.

The Federal Trade Commission (FTC) has announced an amendment to its Telemarketing Sales Rule (TSR), extending its coverage to outbound calls related to fraudulent technical support services. This new provision aims to protect consumers, especially older Americans, from falling victim to tech support scams that have become increasingly prevalent in recent years.




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