I recommend buying phones online over in-store, but you should be careful w

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Credit: Edgar Cervantes / Android Authority


A few weeks ago, I noticed some chatter on my social feeds about the pros and cons of buying online versus in-store. This stemmed from a customer whose trade-in was denied by T-Mobile and reported as broken, even though they were confident it was in working condition before shipping it off. While the issue has since been resolved and the original post was taken down, it got me thinking about the advantages and disadvantages of buying online versus in-store.

These days, I usually only recommend going into a physical store if you desperately need assistance immediately (like an emergency phone replacement).




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